Acuity Knowledge Partners rebrands to Acuity Analytics. Read press release

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Driving transformation in retail banking through digitalisation and actionable insights

In a mortgage and retail banking market defined by constant change and intense competition, operational agility becomes your most powerful differentiator. Acuity Analytics transforms the end-to-end retail banking lifecycle - centralising and digitising processes across onboarding, mortgage operations, servicing, fraud monitoring, and collections. By turning operational complexity into a scalable, insight-led framework, we help banks increase customer-facing time, deliver frictionless digital experiences, and build loyalty that drives measurable impact on profitability and growth.

50K+

loan applications processed

300K+

documents managed

125K+

loan conditions validated

30K+

loans fulfilled and onboarded

Industry trends and challenges

Mortgage process transformation

Centralised, standardised, and digitised workflows to help banks scale operations and enhance customer experience.

Volume and velocity optimisation

Flexible staffing and automation tools to enable faster loan processing and higher throughput across the mortgage lifecycle.

Intelligent credit analysis

AI-powered tools and domain expertise to streamline underwriting, reduce errors and improve decision-making accuracy.

Capabilities

Origination

Origination

Empowering smarter deal sourcing with actionable insights, advanced analytics, and deep market expertise.

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Credit underwriting

Credit underwriting

Accelerating credit decisions with precision, compliance, and speed, leveraging advanced analytics, automation, and domain exper..

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Credit portfolio monitoring

Credit portfolio monitoring

Accelerating credit decisions at scale with precision, compliance, and speed, leveraging advanced analytics, automation, and dee..

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Loan operations

Loan operations

End-to-end lending operations support that enhances efficiency, ensures compliance, and delivers superior client experiences.

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Regulatory and compliance

Regulatory and compliance

Transforming compliance from a cost center into a strategic advantage with AI-driven solutions.

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Technology and innovation

Data and analytics

Unlock actionable insights from financial data using advanced analytics that drive investment strategies and risk management for leading institutions.
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Enterprise AI

Deploy sophisticated AI solutions that enhance research capabilities and automate repetitive tasks for investment professionals and financial analysts.
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Digital engineering

Develop robust financial technology platforms that integrate seamlessly with existing systems, ensuring regulatory compliance and scalability.
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Cloud

Migrate financial operations to a secure cloud infrastructure that ensures data protection while enabling global collaboration and cost optimisation.
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Digital solutions

Domain-trained AI built for Banking workflows

Combining two decades of Banking expertise with AI capabilities, our digital solutions streamline deal origination, credit underwriting and research workflows, enabling smarter decisions across the deal lifecycle.

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AI innovation built for financial intelligence

Agent Fleet represents pure innovation designed with two decades of domain expertise and insights fused with advanced AI. It creates automation that is auditable, compliant and ready to deploy in days, not months.

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What defines us

Talent

Talent

With 18 years of trusted expertise, our talent serves over 350 global financial clients with expert research and analytics.

Technology

Technology

Our domain-driven suite of Business Excellence and Automation Tools (BEAT) ensures efficiency across the credit analysis value chain.

Capability

Capability

We offer comprehensive support across the consumer mortgage outsourcing value chain across origination, processing, underwriting, closing and post-closing.

Our experts

Rajul Sood

Managing Director, Global Head of Banking

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Doug Bowers

Senior Director, Banking

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Pedro Armstrong

Managing Director, Head of Business Development, Americas

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Balaji Ramakrishnan

Managing Director, Head of Business Development, EMEA

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Marie Filotti

Senior Director, Head of Business Development, Asia-Pacific

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Karthik Vijayapalan

Senior Director, Business Development, Banking, Americas

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Johan Wissinger

Senior Director, Business Development, Banking EMEA

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Connect with us

To start your transformation, drop us a note.