Building a high-impact partnership to streamline operations, unlock bandwidth and enable strategic growth across private markets
Challenges
A global alternative asset manager with over $280bn in assets under management was scaling rapidly across private equity, credit, real estate and market solutions. With ambitious fundraising targets and increasing operational complexity, the firm needed a partner to support both front-office and middle-office functions, without compromising speed, quality or control.
The client’s internal teams were spending significant time on non-core, volume-heavy tasks. There was a clear need to streamline operations, improve turnaround times and free up bandwidth for strategic priorities such as investor engagement, pricing, legal structuring and compliance.
Our Solution
Acuity began as a greenfield partner, supporting deal origination with a small team of three FTEs. Within months, the relationship expanded to include fundraising support, portfolio monitoring and risk management. Our deep understanding of the client’s operating model and service mapping enabled us to scale quickly and embed seamlessly across functions.
We now support over 40% of the client’s operational activity across service lines, with a team of 57 FTEs. Our scope includes:
- Portfolio monitoring and investor dashboard management
- Pricing and legal support
- Compliance operations
- Fundraising analytics and reporting
- Template ownership and maintenance
- Process optimisation and automation
Our model is built on flexibility, reliability and domain expertise. We’ve helped the client reduce turnaround times, improve consistency and scale delivery across geographies. Our teams are fully integrated, operating as an extension of the client’s internal functions.
The Impact
- 50 percent cost savings compared to onshore resourcing
- Strategic bandwidth released for internal teams to focus on investor engagement, deal structuring and growth initiatives
- Team growth from 3 to 57 FTEs in under three years
- Expanded support across multiple geographies and investment strategies
- Ownership of core operational processes, including template maintenance and dashboard management
- Improved process efficiency through automation and standardisation of high-volume tasks
- Reliable delivery partner for critical middle-office functions, including compliance and risk management
Connect with Us
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